Imagine losing your phone and then receiving a $24,000 bill from your mobile carrier. It really happened here in Canada, and we think companies should be doing more to protect their customers.

We welcome Robert Capps back to the show from NuData Security to talk about how the technological aspects of user authentication are just not good enough. There's no "drop in and you're done" solution to this problem brought about by a combination of technological growth and user naiveté. So this week we speak with the pro about what companies (and users too!) can do to protect identities.

Sasha and Henry were at my side the whole show, and as always we had a great time on the news stories of the week, tackling a few viewer questions... and comments about how beautiful Sasha is and terrible (cringey?) I am. It's all in good fun, and I hope you enjoy!

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Enjoy the show!

-Robbie